Frequently Asked Questions
- Services
- Gift Cards
- Cancellation Policy
At Aoki Head Spa, we take pride in using only the highest quality organic products, all of which are entirely chemical-free and handmade in-house. This means that our essential oils, shampoo, and conditioner bars are crafted with care, using natural ingredients that nourish your hair and scalp without the harmful effects of synthetic chemicals.
No specific preparation is required. We recommend arriving a few minutes early to relax before your session begins.
At Aoki Head Spa, we offer a diverse range of treatments tailored to your unique needs. From deep scalp massages to invigorating hair treatments, we utilize the finest products and advanced techniques to ensure optimal results. Some of our signature treatments include Basic Scalp Treatment, Deep Scalp Treatment, and the Exclusive Hair-Growth and Anti-Inflammatory Treatment with red light therapy.
Gift cards hold value toward services only and are not eligible for cash redemption.
Our gift cards have no expiration date and can be used to pay for all the services in our spa.
Of course! You’re more than welcome to use your gift card toward any of our services.
At Aoki Head Spa, we understand that life can be busy and unexpected things happen. If you need to reschedule or cancel your appointment, we require at least 24 hours’ notice prior to your scheduled treatment.
At Aoki Head Spa, we understand that life can be busy and unexpected things happen. If you need to reschedule or cancel your appointment, we require at least 24 hours’ notice prior to your scheduled treatment
If you cancel within the 24-hour period or do not arrive for your scheduled service, you will be charged a cancellation fee of 50% of the service price. If the price of your scheduled service is less than 50% of the service price, you will only be charged the remainder of the full service price.
Because we are reserving the room and service provider time, if you do not arrive at your appointment and have not cancelled your service within the 24-hour cancellation period, we will need to charge the full service price to the payment method on file to ensure our employees are properly compensated for their time.
For groups of 3 or more guests, we require a notice of
one week for cancellation of treatments.
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